Shipping and Returns
L&L Orthodontics deliver Monday - Friday (excluding public holidays) Australia wide.
Click and Collect
We offer FREE click and collect for all orders - Select 'Pick Up' at Checkout. Collection is at our Templestowe clinic at 1 Milne St, Templestowe, VIC, 3106. We will contact you via email to let you know your order is ready to collect. Make sure to bring your confirmation email when you come to collect your order.
When your order comes in we will aim to settle the order that day, however we do not guarantee a specific delivery time. Please allow 1-7 business days before your parcel arrives.
Once your item is dispatched L&L Orthodontics is not responsible for any damage or delays caused by unforeseen circumstances. If for any reason your product does not arrive or is damaged we can help to resolve these issues if need be. All returns and refunds are handled individually and we are committed to providing the best customer service.
If an incorrect address is provided when checking out, L&L Orthodontics will not be responsible for re-delivering the product. The customer will be responsible for all delivery costs associated with shipping out a new product.